Help center
Table of Contents
General
This Help section is designed to support wholesalers, retailers, and project buyers at every stage of cooperation.
Here you’ll find clear guidance on products, customization, services, payment, and shipping—so you can move forward with confidence and efficiency.
At JZH FENCE, we believe clear information leads to better decisions and stronger long-term partnerships.
Products
Choosing the right fence or gate system is critical to project success and market performance.
We help you compare aluminum privacy fences, pedestrian gates, security fences, garden fences, PVC fences, and wire mesh systems based on application, usage environment, and market demand.
If you are unsure which product fits your needs, our team will provide practical recommendations based on real manufacturing experience.
Customization
We support customization in size, structure, infill style, color, and surface finish to meet specific market or project requirements.
You may provide drawings, reference samples, or performance requirements—our technical team will review feasibility and suggest optimized solutions.
Customization is handled through a structured confirmation process to ensure accuracy, consistency, and production efficiency.
Service
Our service team supports you throughout the entire cooperation process, including inquiry handling, technical clarification, drawing confirmation, and production coordination.
During manufacturing, we maintain clear communication and realistic timelines.
After delivery, we continue to provide technical assistance and long-term cooperation support for repeat orders.
Payment
Payment terms are discussed and confirmed during order negotiation to match order size and cooperation scope.
We provide transparent quotations based on product type, customization level, and order quantity—so you always understand total cost before production begins.
Our goal is to create a fair and stable payment structure that supports long-term cooperation.
Shipping
All products are packed using export-ready packaging to reduce damage risk during transportation.
We assist with shipment coordination and provide required export documents to support smooth customs clearance.
Delivery time depends on product type, order volume, and destination. Our team will help you plan schedules in advance to align with your project timeline.
